IT Support Analyst Job Openings by Unilever in Kingston upon Thames November 2018

Job Title Kingston upon Thames Unilever
Pub Date 30 days ago
Company Unilever
Location Kingston upon Thames

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Unilever Job Opportunities 2018

IT Support Analyst Jobs - Kingston upon Thames
Job Title: Product Activation Specialist Salary: Competitive + Excellent Benefits Location: Kingston Upon Thames


MAIN JOB PURPOSE :
For to remain competitive in the future, the business needs to continue its path to become data intelligent. The Information and Analytics team is responsible for building data, data science and analytics as a core capability to help the business become data intelligent and drive business and organization performance. The team will deliver advanced products at scale and work closely with the market teams to ensure that decisions in are augmented with insight & recommendations wherever possible.
There are five major themes to the Information and Analytics strategy:
  • Deliver Intelligent systems at scale. Powering Business (cross functional) and Customer Development area through data and analytics. Building out the right applications to enable business teams to move faster, with more accurate and future looking decisions leveraging Big Data & Data Science
  • Winning disproportionately in Markets. We believe that the best way to move the needle for in Analytics is to work with leading geographies to create analytics products that make a significant impact on our business
  • Drive to assisted and predictive decision-making. The future is about assisted decision-making with machines (AI/Cognitive Computing/Machine Learning) unlocking the insights from vast deluge of consumer, customer & internal data, and presenting this in a way that is simple for our teams.
  • Make data a true asset. Better data and data science access for every part of , across the 3 data framework (Connectivity, Growth, Continuous Improvement) and leading through the Enterprise Data Executive.
  • World-class Information: One Version of the Facts. Continued excellence in delivery of diagnostics and insights to focus attention when and where it matters with a focus on Big Bets, Strategic Initiatives and Leadership team reporting
  • Good information is at the heart of ’s success – enabling us to manage performance, operate effectively and make sure that the decisions taken are the right ones. To meet this need, Enterprise & Technology Solutions (ETS) has created a dedicated cross-functional Information & Analytics team to support the business, with a critical mass of expertise and specialist Business Intelligence skills.

One of the most enduring information management challenges is how to deliver information to people efficiently and how to make them aware of what is available to them. ETS has developed OneView (OV) as single global gateway to all of ’s performance reporting.
The core purpose of the role is to support and increase the adoption and user base of the Information Gateway and be an integrated part of the future innovations by delivering continuous enhancements and innovation.



JOB SUMMARY
  • Review current support model and refine based on lessons learnt
  • Support the BAU
  • Develop training material
  • Conduct regular reviews with network
  • Participate & present in regular reviews with the business
  • Be the Escalation Point between the business and IT services
  • Facilitate support process to ensure right teams are engaged and users receive a service per SLAs
  • SME for OneView
  • Work closely with innovation team to deliver future enhancements & innovations
  • Be the frontend/ backend expert for all queries
  • Lead PGLS activities
  • Active involvement in UAT
  • Develop training material
  • Support BITs in rollout
  • SME for OneView
  • Work closely with innovation team to deliver future enhancements & innovations
  • Be the frontend/ backend expert for all queries
  • Lead PGLS activities
  • Active involvement in UAT
  • Develop training material
  • Support BITs in rollout

KEY REQUIREMENTS
SKILLS / EXPERIENCE :
  • Experience in technology based role
  • Good working knowledge on Front end BI technologies and back end designs
  • Ability to engage with users positively and shape discussions to achieve right design
  • Experience of delivering mobile BI solutions
  • Service Excellence & Continuous Improvement
  • DESIRABLE
  • SQL understanding
  • Development experience

COMPETENCIES:
  • Bias for action
  • Accountability & Responsibility
  • Growth Mindset

As one of the leading company in UK, Unilever offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Unilever also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new experience and erudition through the company programs.

If Ms interested to registrate IT Support Analyst Jobs Kingston upon Thames November 2018 Unilever Unilever, immediately prepare requirements / files and documents needed for submit IT Support Analyst Jobs Kingston upon Thames November 2018 Unilever above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kingston upon Thames region from any other company.

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