|Job Title||London HSBC|
|Pub Date||30+ days ago|
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To help to this corporation eye-sight along with vison come legitimate; HSBC is usually start regarding brand-new position because begin from December 2018. Everyone who is considering answering this vacanct, please participate in this Customer Service – Customer Service Consultant Jobs recruitment inside . It can be encouraged for many participants to get ready most important requirements for this career recruitment method, for the reason that method need you to definitely allow acceptable spec that this business desires because of this place. If you are that you will be one that might fill up the actual specs, you can try to see further info about Customer Service – Customer Service Consultant Jobs below.
Universal Banker, Retail Banking and Wealth Management
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
Joining our team will provide you with a range of career options; you can progress to management or specialize in other areas such as financial planning and mortgage advice. We also have national and global opportunities in Risk, Marketing, HR, IT and Commercial banking to name a few.
The start of your journey in your new role with will provide you with a 6 week blended learning experience, during this time you will learn how to be successful in your role through a mixture of classroom, on-line & practical training as well as having the opportunity to develop your new skills in ‘s model branch. If you are a graduate, you will have the opportunity to apply to join one of our graduate schemes, if not you can apply to join our apprenticeship programmes, both are award winning.
We’re looking for people with personality, drive and ambition, and basically people people, on a full time basis to join our teams.
In this role, you will:
Act as a Brand Ambassador for UK, delivering an exceptional customer experience through identifying and fulfilling all customer needs at first point of contact.
Demonstrate sound understanding of the bank’s products and services; articulating these to your customer in an engaging and confident manner.
Operate within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs; maximising opportunities across all customer segments.
Deliver our multi-channel proposition by providing service excellence, educating your customers around the best solutions to meet their needs
Effectively question and listen to your customers to enable you to fully understand both new & existing customer’s financial circumstances and needs.
Proactively drive referrals to both Premier and Wealth colleagues and Branch Specialists to ensure that the customer is provided with the best possible advice.
Demonstrate a comprehensive knowledge of the Bank’s full range of products & services to enable you to connect your customers with other colleagues who can support their entire life journey.
Working collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.
Help customers to understand how they can flexibly use services through Internet Banking, phone Banking & Self-service points, to meet their varying needs.
Be proactive in building & developing a customer base through the use of Customer Contact Lists, referrals & walk-ins.
Understand & continue to develop your knowledge of operational risk, legal & regulatory requirements & operating procedures & practises.
Treat Customers Fairly at the heart of all that you do.
As one of the leading company in UK, HSBC opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. HSBC also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new experience and knowing through the company programs.
If Mr interested to apply Customer Service – Customer Service Consultant Jobs London December 2018 HSBC HSBC, immediately prepare requirements / files and documents needed for fill Customer Service – Customer Service Consultant Jobs London December 2018 HSBC above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in London region from any other company.
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