Accommodation Administrator Job Openings by Universal Student Living in Edinburgh

Job Title Accommodation Administrator
Pub Date 10 days ago
Company Universal Student Living
Location Edinburgh - Universal Student Living is currently looking for quality applicants to fill Accommodation Administrator.

Universal Student Living Job Opportunities 2021

Accommodation Administrator - Edinburgh

Universal Student Living was established in 2012 to offer an alternative third-party management option to landlords and students alike. We aim to provide a comprehensive and conscientious service to our clients and customers, with a focus on service and transparency

We currently have a portfolio more than 1800 beds, across 16 properties in the UK, and are a dynamic and growing business

We are looking for an experienced and enthusiastic Accommodation Administrator to join our Cowgate team.

This varied role will provide full customer & administration service covering our busy site in Edinburgh.

Key Accountabilities

Customer Service

- Provide a polite and courteous customer service to all visitors and student residents either in person or by phone

- Ensure clear and accurate information is provided to the public or student residents

- Remain customer focused and deal creatively with queries and issues

- Ensure all communication is in the most appropriate format and is polite and provided in a timely manner

Administration Support

Ensure information displayed in reception is kept tidy and up to date

Ensure that student and property files are maintained, and all documents filed and are easily identified or accessible

Record and log parcels for students, ensuring accurate records are maintained of parcel collection

Operation of the online tenant booking system

Greet students, visitors and potential bookers in a professional manner, appropriately determining their requirements and managing their expectations

To be a key point of contact for promoting and developing the lettings at site

Supporting Building Manager with running the building.


Be an effective communicator both verbally and in writing and be able to use a range of communication tools

Have a confident and polite telephone and face to face manner

Develop rapport with potential and existing customers

Remain positive and constructive under pressure

Achieve constructive conclusion, even in difficult situations


Rise to the challenge of doing a difficult task

Show confidence in own ability and expertise

Continually strive to improve one’s knowledge, skills, and abilities to produce best results

Managing Workload

Organised and methodical with good attention to detail

Plan and prioritise to maximise efficiency and meet deadlines

Multitask and cope under pressure

Experience and Expertise in the Role

Good typing skills and be proficient in the use of Word, Excel and PowerPoint

Experience in a reception/office or sales/promotional environment is essential

Reference ID: Accommodation Administrator

Part-time hours: 15 per week

Application deadline: 16/08/2021

Job Types: Part-time, Contract

Salary: £7,020.00 per year


  • Monday to Friday

COVID-19 considerations:
all required PPE available on site


  • Customer service: 2 years (preferred)

Work remotely:

  • No

How to Apply this Position:

After reading and knowing the criteria and minimal requirements for qualifications that have been explained from the Accommodation Administrator - Universal Student Living job info above, so you who find they have met the requirements including education, age, etc. and really sense interested in the latest job vacancies Accommodation Administrator - Universal Student Living job info - Edinburgh above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, Copy of diploma and transcripts and other documents as described above, in order to register and take part in the admission selection for new employees in the company referred to sent via the Apply link below.

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