|Job Title||Recovery Claims Handler - Insurance|
|Pub Date||4 days ago|
|Location||Royal Tunbridge Wells|
www.uk-jobs.pro - The AA is currently looking for quality applicants to fill Recovery Claims Handler - Insurance.
Job Title: Recovery Claims HandlerInsurance
Location: Homeworking considered, Head office in Tunbridge Wells, Kent
Salary: £18,396.00£22,000 depending on experience, with a performance related bonus on top
Hours: Full Time
Shifts: Shift pattern between the hours of 08:00-18:00 MondayFriday
Please only apply if you have the capability to be interviewed remotely via Microsoft Teams. We also require you to live within 60 miles of the Tunbridge Wells office to apply.This is the job
We’re part of group, the nation’s number one motoring organisation. AA Insurance supports millions of customers with our products and services and is an essential part of our vision to make life easier for Britain’s drivers.
The insurance claims team in Tunbridge Wells is one of the fastest growing areas in our business; starting out as a group of 4, the newly refurbished office is now home to more than 130 employees 3 short years later. We’ve got exciting plans to continue our growth over the coming year, meaning there’s lots of opportunities for you to kickstart a career in Insurance with us.
As a Recovery Claims Handler, you will be responsible for a portfolio of non- fault claims, ensuring each claim is proactively managed whilst keeping our customer updated and maintaining expectations. You will be committed to providing our customers with a world class claims service via different means of communication such as telephone and email.
You will need to gather evidence to support our liability decision and compose outlay documents, so we can pursue reimbursement of our losses from the negligent parties’ insurers. You will also be required to prepare files for legal proceedings to be issued by our appointed panel of solicitors or self-
Who we’re looking for
We know our customers may have been through a stressful or difficult experience when they are calling to discuss a claim they have made. As a confident communicator, you’ll be a friendly voice on the end of the phone, building connections and putting them at ease as you support and advise them.
You’ll be comfortable handling challenging conversations professionally, with the customers’ best interests at heart. You’ll have an eye for detail too, assisting you to accurately complete your claim reviews.
We’ll teach you everything you will need to know through our Claims Academy once you’ve started.
We’re looking for someone who:
Why should you work for us?
We are dedicated to your personal development. As a valued employee of , you’ll have access to a range of benefits as well as learning and development opportunities, including:
If this sounds like you, we’d love to hear from you. Click apply and start your application today!
What else is expected of me?
Good conduct matters at the AA. It's very important that you act with honesty & integrity, are respectful of others and have a consistent desire to do the right thing. Everyone at the AA lives these behaviours, so we are all able to support the delivery of good outcomes for our customers.
Candidates moving to the next step of the recruitment process will be contacted.
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