Rapid Rehousing Workers Job Openings by The Wallich in Swansea

Job Title Rapid Rehousing Workers
Pub Date 5 days ago
Company The Wallich
Location Swansea

www.uk-jobs.pro - The Wallich is currently opening job for quality applicants to fill Rapid Rehousing Workers.

The Wallich Job Opportunities 2021

Rapid Rehousing Workers - Swansea
Introduction

is a homelessness charity delivering innovative housing and support services to homeless and vulnerably housed people. The Organisation formed in 1978 in Cardiff and now supports around 8000 people a year across Wales. Our work falls into four principal areas:

  • Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse.
  • Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.
  • Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.
  • Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

is committed to providing services that are trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services.

Values

We expect all Wallich staff to demonstrate behaviours that reflect our values.

At the Wallich we are:

Courageous – We speak truth to power, we challenge ourselves and each other. We fearlessly pioneer new initiatives. We and our service users have the courage to drive change.

Determined – We will not stop. We will continue to strive to make big changes, not only for our charity but for the people we support. We will not lose passion or focus, even when it’s hard.

Authentic – We are genuine in our intentions, working on the front line with the people who need us. We walk the path alongside people and use peer experience to inform everything we do.

Compassionate – At all times – always. No matter how many times someone comes to us for help, we will listen, be empathetic and greet them with kindness.

Community – Everybody deserves to belong somewhere. As a team we are family and we embrace partnership. We strive for inclusion and acceptance of those affected by homelessness.

Project Description

Rapid Rehousing is based around the ethos that housing is a human right and differs from traditional supported housing and homelessness provision that places a number of conditions on people to prove that they are ready for independent housing.

Following similar principles set out by the Housing First model, Rapid Rehousing is a housing led approach with CTI critical time interventions to successfully support people with repeat histories of homelessness, who experience multiple disadvantages, into independent and stable accommodation, through the provision of intensive wrap-around and trauma informed support.

The principles of Housing First are:

  • People have a right to a home
  • Flexible support is provided for as long as is needed
  • Housing and support are separated
  • Individuals have choice and control (restricted housing choices with RRH)
  • An active and assertive engagement approach is used
  • People are supported to identify their strengths, goals and aspirations
  • A harm reduction approach is used
Purpose of Role The Rapid Rehousing Worker will be responsible for coordinating and providing a flexible person centred, solution focused service, applying an assertive engagement and positive risk-taking approach, using Housing First principles but with a view to rapidly addressing a person’s housing need. Within legal, moral and ethical boundaries, Rapid rehousing provision relies on staff being committed to the ethos, applying a ‘can do, will do’ approach, that focuses on the long-term goal of creating sustainable tenancies and maximising connectivity with the local community. The Worker will be working in a capacity to enable clients to access the services and interventions they need to build their resilience, gain confidence, reduce harm and acquire the personal and social skills they need to meet their aspirations and sustain their tenancy.

This role is subject to an Enhanced DBS Check.

No Agencies.

We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.

Main Duties, Responsibilities and Person Profile

Main Duties and Responsibilities

1. Enhanced, Accessible and Flexible Service Delivery

a. To assist in covering your colleagues’ case load when required.

b. To work alone and with others, complete dynamic risk assessments and maintain own safety by following lone working procedures and by adopting a positive risk-taking approach.

c. To ensure that all Clients are treated fairly and afforded equality of opportunity.

2. Personalised, Psychologically Informed and Harm Minimising Support

a. Perform robust assessments of project referrals to ensure the service is provided to those that meet the eligibility criteria.

b. To coordinate a small case load and establish an open and trusted relationship and act as each client’s single point of contact and support.

c. To perform needs assessments and develop respective support plans and review when required.

d. To perform dynamic risk assessments and develop risk management plans, adopting a positive and innovative risk-taking approach, in line with national and organisational safeguarding procedures.

e. To deliver trauma informed support using a range of therapeutic skills and psychosocial interventions.

f. To support Clients to develop independent living skills, however, a ‘do for’ approach should be adopted to prevent crisis or tenancy failure where appropriate. For example, staff should transport and accompany clients to appointments which have a significant bearing on their accommodation, wellbeing or progression.

g. To promote and teach life skills and encourage adaptive and positive behaviours that function for wellbeing, aiding individuals to develop into active and productive members of their communities.

h. To promote, encourage and signpost or deliver a range of harm reduction measures:

  • Safer injecting advice
  • Polydrug use advice
  • NPS HR (including spice)
  • Alcohol withdrawal advice
  • Alcohol brief interventions
  • General / Sexual health advice
  • Nutrition advice
  • BBV awareness
  • Stimulant advice (Crack cocaine)
  • Opiate Substitution Therapy advice
  • Overdose Prevention / Awareness
  • Naloxone training and administration

3. Service User Participation and Co-production

a. To develop and provide co-productive ways of working with Clients.

b. To ensure that Clients are able to attend and participate in a range of socially inclusive activities and skill development opportunities.

c. To facilitate and support Client involvement in the running of the organisation and individual services through key working and in liaison with the Client Forums.

d. Ensure Clients are consulted in relevant aspects of service management and quality.

e. Implement and /or take part in effective consultation, participation and communication mechanisms with individual Clients and Client groups.

4. Partnership Working

a. To advise on, liaise with, and facilitate access to other agencies including; Private Rented Sector; Registered Social Landlords; Housing options; Adult Social Care; criminal justice services; health services; drug and alcohol services; employment and training agencies.

b. Negotiate with and influence key stakeholders to ensure clients have optimum levels of housing options and access to appropriate levels of support and care.

c. Build and maintain networks with staff from other agencies to ensure Rapid Rehousing is widely known and promoted.

d. Build relationships and liaise with landlords to assist with all aspects of clients’ tenancies, including practical help with furniture, anti-social behaviour, benefits advice and accompanied/joint visits.

e. Engage with local communities to sensitively address negative stereotypes, build supportive points of access, and encourage activity and opportunity for engagement.

f. Attend relevant forums such as MARAC, MAPPA, Safeguarding, to proactively represent and advocate for clients to maintain their tenancy and address their wider support needs.

5. Service Excellence and Monitoring

a. Maintaining accurate up to date records on the case management system of; progress against individual support plans; risk management plans and outcomes and monitoring information, in line with general data protection regulation.

b. Contribute to performance improvement initiatives by providing related data and identifying service deficiencies, positive impacts, preventative actions and demonstrable outcomes of the service against the performance management framework.

c. To fully participate in the development and operation of new systems, programmes and initiatives.

d. To maintain regular communication with all project staff relating to the need for changes to clients’ needs, risk assessments and support plans.

e. To report regularly to management, communicating any issues arising during the course of work that require policy decisions.

f. To work with the management team to enable the Wallich to develop its aims and objectives by participating in meetings and processes to further organisational policy and practice development.

g. To ensure that accurate project expenditure records are maintained and that full daily petty cash handovers are completed in line with local financial procedures.

h. To work in line with all Wallich policies and procedures and the organisation’s service standards; Great Expectations.

6. Supporting Volunteers, Peers and Students

a. To provide regular supervision to allocated volunteers/peers/students in line with Supervision Policy.

b. To mentor volunteers/peers/students providing hands on experience in a safe environment.

c. To agree with volunteers/peers/students any development needs and take appropriate measures to action these.

d. To monitor work done by volunteers/peers/students and to ensure that duties and responsibilities are fulfilled, and obligations are met.

e. To ensure that volunteers/peers/students have a consistent understanding of the mission, values, aims, objectives and policies and procedures of the project

7. Other

a. To work and travel across the Western Bay and further afield as and when required.

b. To participate in appraisal, supervision and Learning and Development processes.

c. To seek to improve personal performance, contribution, knowledge and skills

The list of duties and responsibilities is not an exhaustive one and may be varied from time to time by the organsation. This job description is subject to regular review.

Person Profile

Key: App – Application/CV CQ – Certificate of Qualification Int – Interview

Education and Qualifications


Essential


Desirable


How Assessed



A willingness and ability to work towards and obtain a relevant qualification in mental health and/or dual diagnosis


P


App / CQ



Knowledge


Essential


Desirable


How Assessed



Knowledge and understanding of the Housing First model and belief in the values and principles


P


App / Int



Knowledge and understanding of Safeguarding children and vulnerable adults procedures


P


App/Int



Knowledge of criminal justice, welfare rights and benefits systems


P


App



Knowledge and understanding of risk assessment and risk management.


P


App/Int



Experience


Essential


Desirable


How Assessed



Experience of working with people who are homeless or rough sleeping, those with complex needs, case co-ordination and assessment, support planning and outreach


P


App / Int



Experience of working in partnership with other organisations and agencies


P


App/Int



Experience of working with people who have experienced ACEs and/or complex trauma, demonstrating an understanding of the potential negative conditions, behaviours and coping mechanisms


P


App/Int



Experience of data collection, administration and recording procedures with the ability to maintain accurate case notes and organise own case load


P


App/Int



Skills/Abilities



Basic IT skills including e-mail, databases, word processing etc.


P


Int



Influencing and negotiation skills


P


App / Int



Communication and interpersonal skills


P


Int



Ability to organise own work and time and work unsupervised


P


App/Int



Personal Characteristics & Attributes


Essential


Desirable


How Assessed



Forward thinking, positive attitude


P


Int



Resourceful and innovative approach to problem solving


P


App/Int



Proactive approach to new opportunities


P


App/Int



Willingness to get the job done to required standards


P


App/Int



Persistent, determined and resilient


P


App/Int



To have a sense of humour, be personable and accept that things won’t always go as planned


P


Int



Professional and values led with integrity, inclusivity and respect for diversity


P


App/Int



Ability to maintain professional boundaries


P


App/Int



Ability to critically reflect and evaluate interventions and service delivery, identifying areas for development


P


Int



Flexibility


Essential


Desirable


How Assessed



Able to work and travel across Western Bay area


P


App



Able to work unsocial hours (evenings, weekends and public holidays)


P


App



Respond flexibly to the demands of the post maintaining the most appropriate level of service provision


P


App



Interview date: 28 June 2021.

T2


How to Apply this Position:

After reading and knowing the criteria and minimal requirements for qualifications that have been explained from the Rapid Rehousing Workers - The Wallich job info above, so jobseekers who feel they have met the requirements including education, age, etc. and really feel interested in the latest job vacancies Rapid Rehousing Workers - The Wallich job info - Swansea above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, Copy of diploma and transcripts and other documents as described above, in order to register and take part in the admission selection for new employees in the company referred to sent via the Apply link below.

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