|Job Title||Newcastle upon Tyne British Airways|
|Pub Date||30+ days ago|
|Location||Newcastle upon Tyne|
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To help to the business eyesight along with vison come legitimate; British Airways is usually open up with brand-new position as begin as March 2019. Everybody who is considering answering this specific vacant, make sure you take part in this kind of Customer Contact Agent - Newcastle Jobs recruitment inside . It is suggested for many participants to arrange almost all required demands because of this task recruitment procedure, for the reason that practice need you to definitely allow acceptable options how the corporation wishes with this placement. If you are that you are one which may fill up the actual specs, you can attempt to learn further information about Customer Contact Agent - Newcastle Jobs below.
About us at the Contact Centres
Our Newcastle Contact Centre is one of our network of global contact centres. We have contact centres all around the world, including Manchester, Bremen (Germany), Dubai and Delhi, looking after our global customers throughout their journey with us.
We know at BA that our customer's experience begins long before they enter the airport and often after they return. At BA we are dedicated to providing customer service beyond the airport or on board, this is why our contact centres are so important in delivering this service.
About the role
It’s a full-time role working on a shift basis, your customers will be worldwide and you’ll be the voice of . Taking inbound calls you will answer queries and change bookings, helping and providing solutions to all kinds of people, to assist them to get to all kinds of places.
To make sure they get the best from us, you’ll recommend additional products and services that suit their needs, taste and budget. Taking care to answer every question first time, you’ll always put customer satisfaction first.
We will give you the freedom to find the best solution for the customer using your knowledge of the vast network BA operates. Every call is different and you will encounter a real variety of customer situations due to the global nature of BA and the vast route network we run. This means that each day brings something new.
About the day to day
A bit about you
What we are offering
As one of our ambassadors we'll see that your hard work and drive to succeed are rewarded.
32 days holidays (this total includes the Bank Holidays’ allowance)
As one of the leading company in UK, British Airways opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. British Airways also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new experience and knowledge through the company programs.
If You fascinated to registrate Customer Contact Agent - Newcastle Jobs Newcastle upon Tyne March 2019 British Airways British Airways, immediately prepare requirements / files and documents needed for apply Customer Contact Agent - Newcastle Jobs Newcastle upon Tyne March 2019 British Airways above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Newcastle upon Tyne region from any other company.
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