Senior Partner Support Engineer Job Openings by Sepura Group in March 2019

Job Title Sepura Group
Pub Date 5 months ago
Company Sepura Group
Location UK

www.uk-jobs.pro - Today's task recruitment can be quite aggressive, that is why should you function prudently and it's not a tricky activity. www.uk-jobs.pro will offers you opportunity to undertake it and so you can help make suitable decision inside greater technique to get rapid and superior result. That way you will receive much better prospect in addition to safer dwell in the future. Siging up for this provide can make anyone capable of accomplish the goal easier and also create your own aspiration become.

To produce the organization eye-sight and also vison arrives correct; Sepura Group is usually open up with brand-new position since start from March 2019. Everybody who is enthusiastic about staffing this vacanct, please participate in this Senior Partner Support Engineer Jobs recruitment inside . It really is encouraged for everyone players to arrange almost all required demands because of this job recruitment treatment, for the reason that method need you to definitely allow acceptable spec that this business desires because of this place. If you are that you will be one that might fill up the standards, you can try to see further information about Senior Partner Support Engineer Jobs below.

Sepura Group Job Opportunities 2019

Senior Partner Support Engineer Jobs - UK

JOB DESCRIPTION

An opportunity has arisen to join the Sepura supporting our partners in Scandinavia. The role will focus on providing technical assistance to key partners in the support of Sepura’s product portfolio including pre-sales demonstrations, customer engagement, support case resolution and capturing new product requirements.

The role is expected to be a field based role in the region (Sweden, Norway, Denmark, Finland) with extensive travel expected to remain in contact with key partners. Due to the nature of our customers, the individual may be required to complete security clearance checks.

This role is part of the Sepura technical support team and will be expected to:

  • Provide technical support across Sepura's range of products, communicating internally and externally in a courteous and professional manner.
  • Proactively, visit partners as part of engineering visits to assist and train customers.
  • Identify opportunities and new requirements from customer discussions and provide technical support to develop these into proposals to both customers and internally for product and/or business development.
  • Handle customer calls and emails within Sepura's support desk process and assisting in the distribution of software and licences for customers.
  • Write and maintain customer facing documentation (e.g. user presentations, application notes, FAQs).
  • Manage communication with multiple stakeholders, building links between regional partners and UK operations and the regional commercial sales teams.
  • Maintain equipment, systems and processes used for supporting customers.
  • Continuously develop technical skills and product knowledge with extensive knowledge the full product range delivered by Sepura to partners in the region. This includes Sepura TETRA terminals and applications as well as Hytera DMR Terminals, Systems, applications and satellite products.

JOB REQUIREMENTS

Description of person:

This is a very practical, hands-on role, strong technical skills with a commercial focus are essential to this role, and candidates must be able to demonstrate:

  • Background in the design, deployment and installation of PMR products (DMR or TETRA) for either public safety or commercial users.
  • Excellent written and verbal communication skills in English.
  • Experience in a technical support role in a commercial/B2B environment through working within in a hi-tech product development organisation with sales partners.
  • Experience of working within a commercial software/hardware product development lifecycle including managing commercial and technical aspects with customers.
  • Structured methodical approach to problem solving.
  • Ability to build strong relationships with customers.

Within this role, it is desirable but not essential to have:

  • Experience in working with digital radio communication networks and associated technologies (e.g. TETRA, MPT1327, DMR, GSM/3G/LTE, GPS, Bluetooth) and equipment (e.g. spectrum analysers, air interface diagnostic/logging tools).
  • Knowledge of Sepura’s products.
  • Background in project management and delivery of PMR systems from system planning through to acceptance and in-life maintenance.
  • Multi-lingual (e.g. Swedish, Norwegian, Finnish, Danish).
  • Knowledge of using Microsoft Sharepoint and Dynamics AX.
  • Have delivered training courses in technical topics to customers.

The right candidate will be expected to have:

  • Track record of delivering first class results to tight deadlines.
  • Strong analytical ability with a consistent and methodical approach.
  • Self-starter, able to research, identify, plan and implement.
  • Team player.
  • Good attention to detail.
  • Focus on continuous improvement.

As one of the leading company in UK, Sepura Group offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Sepura Group also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and knowing through the company programs.

If You interested to submit Senior Partner Support Engineer Jobs UK March 2019 Sepura Group Sepura Group, immediately prepare requirements / files and documents needed for apply Senior Partner Support Engineer Jobs UK March 2019 Sepura Group above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in UK region from any other company.

Another Job Openings UK March 2019

  IT Service Desk Operator

  The City of Liverpool College -   Liverpool | Pub date : 23 February 2019 - 5 hours ago

The College is committed to safeguarding children and safer recruitment practices and will undertake all the required DFE pre-employment checks on the...


  Apprentice - Administrative Assessment Officer

  The City of Liverpool College -   Liverpool | Pub date : 23 February 2019 - 5 hours ago

The College is committed to safeguarding children and safer recruitment practices and will undertake all the required DFE pre-employment checks on the...



  Medical Secretary

  St Helens & Knowsley Teaching Hospitals -   Whiston | Pub date : 23 February 2019 - 1 hour ago

St Helens & Knowsley Teaching Hospitals NHS Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and...


  Secretary - Projects And Administration

  St Helens & Knowsley Teaching Hospitals -   St Helens | Pub date : 23 February 2019 - 1 hour ago

St Helens & Knowsley Teaching Hospitals NHS Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and...


  Visual Impairment Support Co-ordinator

  The City of Liverpool College -   Liverpool | Pub date : 23 February 2019 - 5 hours ago

The College is committed to safeguarding children and safer recruitment practices and will undertake all the required DFE pre-employment checks on the...