What do United Utilities do?

United Utilities is responsible for water and wastewater services in the North West of England. Our purpose is to provide great service to customers and communities in the North West, creating long-term value for all of our stakeholders.

Where is United Utilities based?

Our Head Office is at Lingley Mere Business Park in Great Sankey, Warrington, in Cheshire, where we also have a large customer call centre. We have treatment works throughout the North West and a second large customer call centre in Whitehaven, Cumbria.

How do I get United Utilities?

To get your account set up simply give us a call on 0345 026 7661 and our friendly team will be able to help you with the lowest tariff, talk you through the easiest payment options, and discuss any additional support or requirements you may have.

Why do you want to work for United Utilities?

We rely on every employee to ensure our customers receive the best service, day in, day out. In return, we ensure that you’re well rewarded for your efforts, from an excellent starting salary through to development opportunities that will really kick start your career. Lots of benefits!

Where do United Utilities get their water?

We gather our water from reservoirs in the Pennines and the Lake District, from Lake Vyrnwy in Wales for customers in Merseyside and Cheshire and from the River Dee, from boreholes and streams. Our two biggest reservoirs are Cumbria’s Thirlmere and Haweswater.

Who owns United utility?

United Utilities is UK plc listed on the London Stock Exchange, so is owned by a range of investors. United Utilities supplies water to 7 million customers in North West England, including the Lake District.

Who runs United Utilities?

BlackRock, Inc. is currently the largest shareholder, with 8.8% of shares outstanding. Meanwhile, the second and third largest shareholders, hold 6.6% and 4.3%, of the shares outstanding, respectively.

Is water plus part of United Utilities?

Water Plus is a water retailer providing billing, meter reading, account management, water efficiency and other services for businesses and organisations across England and Scotland. The company is a joint venture between Severn Trent Water and United Utilities.

How many employees does United Utilities have?

Water Plus is a water retailer providing billing, meter reading, account management, water efficiency and other services for businesses and organisations across England and Scotland. The company is a joint venture between Severn Trent Water and United Utilities.

Is United Utilities a monopoly?

United Utilities is a monopoly supplier of water and wastewater services to about three million households and 0.2 million businesses in North West England and generates EBITDA of around £1.1 billion.

How many customers do United Utilities have?

Our purpose is to provide great water and more for the North West. We deliver 1.8 billion litres of water a day to more than 3 million homes and businesses in the North West, as well as treating all the wastewater which disappears around the U-bend.

What utility bill means?

A utility bill is a monthly statement of the amount a household or business owes for essential services or utilities. Examples of utilities include electricity, water and gas.

Is a phone bill a utility bill?

Is a phone bill a utility bill? Typically, phone bills are considered to be utility bills. However, this only refers to landlines rather than mobiles. The invoices sent out by telephone companies are utility bills, and they provide a service to the public at large, much like energy suppliers.

Why does United Utilities pay 5?

Paying by Direct Debit means you can spread the cost of your bill across the year. We’ll also give you a £5 discount off your bill each year for paying in this way.

Is United Utilities good to work for?

United Utilities has an overall rating of 4.4 out of 5, based on over 298 reviews left anonymously by employees. 90% of employees would recommend working at United Utilities to a friend and 82% have a positive outlook for the business.

Is a water meter cheaper?

A water meter means you only pay for the water you use. So that could mean significant savings for your household, or bigger bills – which of course you want to avoid at all costs. If you don’t have a water meter, you pay a fixed price for your water. It doesn’t matter how much water you use, your bill won’t change.

Where does my tap water come from?

Your drinking water comes from local bores. It’s cleaned and treated using chlorine before being supplied to your taps, ready to drink.

Do United Utilities unblock drains for free?

We’ll always try to let you know when we’ll be able to get to you and, if it changes, we’ll try to keep you informed. When we come out to look at the blockage, we’ll confirm if the blocked pipework belongs to us. If it does, we’ll clear it for free and try to investigate the cause of the blockage.


  1. https://www.unitedutilities.com/your-questions-answered/water-sewer-issues/what-does-united-utilities-do/
  2. https://en.wikipedia.org/wiki/United_Utilities
  3. https://www.unitedutilities.com/your-questions-answered/water-sewer-issues/where-are-your-offices/
  4. https://www.unitedutilities.com/my-account/moving-home/a-new-customer/
  5. https://www.unitedutilities.com/corporate/careers/why-work-for-us/
  6. https://www.unitedutilities.com/corporate/about-us/what-we-do/water-supply-and-wastewater/
  7. https://weownit.org.uk/company/united-utilities
  8. https://uk.finance.yahoo.com/news/ownership-structure-united-utilities-group-135449046.html
  9. https://www.open-water.org.uk/for-customers/find-a-retailer/suppliers/water-plus/
  10. https://www.macrotrends.net/stocks/charts/UUGRY/united-utilities-group/number-of-employees
  11. https://www.unitedutilities.com/globalassets/documents/pdf/standards-rating-report-b.pdf
  12. https://www.unitedutilities.com/about-us/
  13. https://www.nerdwallet.com/article/finance/what-is-a-utility-bill
  14. https://www.utilitybidder.co.uk/compare-business-energy/what-counts-as-a-utility-bill-what-are-utilities/
  15. https://www.unitedutilities.com/your-questions-answered/bills-payments/what-are-the-benefits-of-paying-by-direct-debit/
  16. https://www.glassdoor.co.uk/Reviews/United-Utilities-Reviews-E7737.htm
  17. https://www.moneyhelper.org.uk/en/blog/utilities/splash-the-cash-can-a-water-meter-save-you-money
  18. https://www.sawater.com.au/water-and-the-environment/safe-and-clean-drinking-water/your-drinking-water-profile
  19. https://www.unitedutilities.com/emergencies/got-a-problem/blocked-drains/

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